If purchased directly from our website, we recommend to Use or Freeze within 30 days of delivery. You can freeze the entrées for up to 6 months. Defrost in the fridge for 12 hours, then follow heating instructions.
Our dating procedure does vary by retail store and method of purchase. If you purchased in-store and cannot locate the Use or Freeze By Date on the package, get in touch with us here.
When delivered on time and retrieved promptly after delivery, your entrées should arrive refrigerator cold - below 40°F as measured with a food thermometer. However, because we use dry ice and the weather will fluctuate, your entrées could arrive fully or partially frozen. The entrées can be placed in the freezer for later use or placed in the fridge to begin thawing.
Great question! We use dry Ice to keep your entrées in the optimal temperature range while also reducing waste and environmental impact.
We're so sorry about that! We pack your deliveries to stay cold and fresh during transit and every box should arrive in perfect condition. Any item that isn't cold upon delivery should be discarded for your safety. Please get in touch with us here and let us know which items were affected along with the email address you use for your Kevin’s order. We'll get back to you to make this right as quickly as we can.
Yes! You can freeze the entrées for up to 6 months. Defrost in the fridge for 12 hours, then follow heating instructions.
We ship to all locations in the contiguous United States. Sorry, Alaska and Hawaii 😔
WHERE TO BUY
You can also find our products are in over 17,000 stores nationwide. Find our Heat & Eat Entrées and Sides in the Refrigerated Section of the Meat or Deli Department (varies by store). Find our Sauces in the Grocery Aisle. Check out what stores are close by using our Store Locator here.
I NEED TO KNOW ALL THE THINGS
Sure is! The protein in our Heat & Eat Entrée is fully cooked and perfectly tender. How do we do it? The answer is Sous-Vide!
“Sous-Vide” is a gourmet cooking technique invented by French chefs. It literally means “under vacuum”. Here’s how it works: First, the meat is vacuum-sealed in a pouch and cooked in a hot water bath set to a precise temperature. The meat cooks in its own juices to the perfect doneness for maximum tenderness. The result is fork-tender, fully-cooked protein that is ready for you to heat and serve in less than 5 minutes.
Short answer: There are two servings in each package.
Long answer: So what’s the deal with the Nutrition Facts Panel? The tricky part is that the USDA requires us to list our servings on the panel according to their “Reference Amounts Customarily Consumed” guidelines which is 3 servings per container at 5oz each for this product category. There is no way for us to get around this. It is written into their code and we have to comply. So, in an effort to be as transparent as possible, whenever we communicate directly with our customers, we advise that our meals are two servings so their expectations are properly set.
DIETARY RESTRICTIONS AND CERTIFICATIONS
Best believe it! We have a variety of Paleo-Friendly and Paleo-Certified products. Our Paleo-Certified products avoid refined sugars, artificial flavors, grains, legumes, and dairy. We know there are a lot of ways to interpret which foods qualify as “Paleo” so we have adopted the standards established by The Paleo Foundation. Check out their website for more information!
Yep! We have a large variety of Keto-Friendly and Keto-Certified products. Our Keto-Certified products are designed to strictly limit carbohydrates to less than 2g per 0.5oz in accordance with the standards established by The Paleo Foundation. Click here to learn more!
Yes! A majority of our products are dairy-free. However, a few of our products do contain Ghee, Cream, and/or Cheese. If you're avoiding this ingredient, just look for the MILK allergen underneath the list of ingredients. If you still have questions, send us an email at email@example.com and we’ll be happy to help!
A selection of our Recipe Sauces and Heat & Eat Sides are Vegetarian and Vegan-Friendly! We list the ingredients for each product on our website, so you can double check prior to ordering! Click Here to start shopping.
There are no peanuts in any of our products, and no peanuts in our production facility. The only nuts in the facility are coconuts (we use coconut milk in many of our sauces). Not to worry, as part of our food safety protocol, they are segregated so that they are only present in items that list it on the label.
In order to protect our "secret sauces", we do not individually list the spices we use in our products. ;) According to the FDA, the following is considered a spice: Allspice, Anise, Basil, Bay leaves, Caraway seed, Cardamon, Celery seed, Chervil, Cinnamon, Cloves, Coriander, Cumin seed, Dill seed, Fennel seed, Fenugreek, Ginger, Horseradish, Mace, Marjoram, Mustard flour, Nutmeg, Oregano, Paprika, Parsley, Pepper, black; Pepper, white; Pepper, red; Rosemary, Saffron, Sage, Savory, Star aniseed, Tarragon, Thyme, Turmeric.
If you have an allergy and would like more information about a product, please email us at firstname.lastname@example.org and we'll be happy to help!
KEVIN'S CLEAN PAN Q&A
The pan is 12" in diameter, 4MM thick, and weighs 3.5 lbs (5.4lbs with lid).
The Clean Pan is made of hard anodized aluminum for maximum durability and fully dishwasher safe. We went with aluminum for its superior ability to heat up fast and conduct heat evenly.
Ceramic, Electric, and Gas.
You betcha! The Clean Pan is oven-safe up to 400°F (350°F with lid).
Absolutely! At the end of the day, we want eating clean (and clean cooking) to take less time. So, toss that pan in the dishwasher and enjoy your evening!
30 Day Return Policy. Must be unused and in box. Must also return free tools.
Money back or replacement guarantee against any manufacturer’s defects within 1 year of purchase.