General Product-Related Questions
We use ingredients that reflect the foods that were available in nature during the Paleolithic era. Our Paleo-Certified products avoid refined sugars, artificial flavors, grains, legumes, and dairy. There are a lot of ways to interpret which foods qualify as “Paleo”. We have adopted the standards established by The Paleo Foundation.
There are no peanuts in any of our meals, and no peanuts in our production facility. The only nuts in the facility are almond and coconut (we use coconut milk in many of our sauces). And as part of our food safety protocol, they are segregated so that they are only present in items that list it on the label.
We use Ghee in some of our products. As part of our food safety protocol, it is segregated so that it is only present in items that list it on the label.
Frequent Entrées-Related Questions
“Sous-Vide” is an awesome cooking technique invented by French chefs. It literally means “under vacuum”. Here’s how it works: First, the meat is vacuum-sealed in a plastic pouch and cooked in a hot water bath set to a precise temperature. The meat cooks in its own juices to the perfect doneness for maximum tenderness. The result is fork-tender, fully-cooked protein that is ready for you to heat and serve in less than 5 minutes.
Kevin’s entrées are designed to be two good-size adult portions each containing 8oz of food (6oz chicken/beef and 2oz of sauce). Although everyone’s appetite differs, this is what we have found appeals to the broadest range of shoppers and is typical of what restaurants serve.
You can store them in the fridge or freeze them. They are good for 55 days in the fridge. We use a cooking process called "sous-vide" which gives us extended shelf life without adding preservatives.
Yes! Once you get your entrée, you have the option to store them in the freezer (good for 365 days) or in the fridge.
The expiration date can be found on the back panel, in the bottom right corner. Many of the stores we partner with are responsible for dating the entrées at the store level. Every now and again, one will slip by and be put out without an expiration date. We do not recommend consuming any of Kevin's products if there is no expiration date listed. All retail stores we partner with have a 100% satisfaction guarantee. Please return to the store with your receipt for your full refund. If you have any issues, let us know at info@KevinsNaturalFoods.com.
Questions About Our Sauces?
Please store the remaining sauce in a sealed container in the fridge and finish it within 5 days from opening.
No. These pouches are foil. Please do not microwave them.
Yes. Once opened, we recommend refrigerating all of our jarred sauces and using them within 30 days.
Frequent Order-Related Questions
Shipping is free for orders over $19.50 (only 4 sauces). For under $19.50 it's a flat rate of $5.95.
100% satisfaction guaranteed…for real. We want you to be totally happy with our products, and if you’re not, we will issue a full refund. Our goal is to keep this process as simple as possible:
Send an email to firstname.lastname@example.org within 30 days of your purchase with the following info:
- Proof of Purchase: A picture of your receipt.
- Reason for Refund Request: Please let us know why you’re not happy. We want to know what didn’t sit well with you so that we can learn and improve from your experience.
- Address: Send us your mailing address where you’d like us to send your refund.
- Click here to fill out our refund form.*
* Kevin’s is not responsible for lost, stolen, or damaged packages.
Sauces/Seasonings: 4-7 business days
Entrées: 2 business days
Sorry, we do not ship internationally at this time.