FAQ

Products

We use ingredients that reflect the foods that were available in nature during the Paleolithic era. Our Paleo-Certified products avoid refined sugars, artificial flavors, grains, legumes, and dairy. There are a lot of ways to interpret which foods qualify as “Paleo”. We have adopted the standards established by The Paleo Foundation.

Our Keto-Certified products are designed to strictly limit carbohydrates to less than 2g per .5oz in accordance with the standards established by The Paleo Foundation.

Yes. All of our products our certified Gluten-Free by the Gluten Intolerance Group

No.

Yes. Once opened, we recommend refrigerating all of our jarred sauces and using them within 30 days.

No. These pouches are foil. Please do not microwave them.

“Sous-Vide” is an awesome cooking technique invented by French chefs. It literally means “under vacuum”. Here’s how it works: First, the meat is vacuum-sealed in a plastic pouch and cooked in a hot water bath set to a precise temperature. The meat cooks in its own juices to the perfect doneness for maximum tenderness. The result is fork-tender, fully-cooked protein that is ready for you to heat and serve in less than 5 minutes.

Orders

100% satisfaction guaranteed…for real. We want you to be totally happy with our products, and if you’re not, we will issue a full refund. Our goal is to keep this process as simple as possible:

Retail Purchases:
Send an email to info@kevinsnaturalfoods.com within 30 days of your purchase with the following info:

  • Proof of Purchase: A picture of your receipt.
  • Reason for Return: Please let us know why you’re not happy. We want to know what didn’t sit well with you so that we can learn and improve from your experience.
  • Address: Send us your mailing address where you’d like us to send your refund.

Online Purchases:

* Kevin’s is not responsible for lost, stolen, or damaged packages.

Sauces/Seasonings: 4-7 business days
Entrées: 2 business days

Sorry, we do not ship internationally at this time.

Have a question we didn’t answer, please email us at info@kevinsnaturalfoods.com